NFP Benchmarking is a free guide by Nous Group to what works in the back-of-house services of Australian not-for-profit organisations.

Since 2010, Nous Group has worked with Australian not-for-profit organisations across multiple states and sectors to benchmark back-of-house services. These organisations range in size from $5m to $80m in organisational expenditure per year.

Our data repository includes over 700 KPIs that explore the cost and quality of Human Resources, Finance, Information and Communications Technology (ICT), Fleet and Payroll service delivery.

NFP Benchmarking provides access to selected KPIs and shares some of the lessons that we have learnt from the benchmarking.

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